Sapphire is more than just a restaurant POS system, it is a POINT OF SERVICE solution that can reduce overall operating costs and increase the satisfaction level of your customers' experiences.
Tired of being told that you are purchasing a Point of Sale system that does everything, only to find out you have to pay extra for such things as remote reporting or find that the system is not PCI compliant? Maybe you would like the ability to do inventory or gift cards? Well, Sapphire Spectra has quickly become one of the leading POINT OF SERVICE solutions for everything from fine dining restaurants to single terminal coffee shops or concessions for venues of all sizes. Sapphire doesn't hide features - tools like loyalty and gift card programs as well as a delivery module, and much more, are all included. Customize your own color schemes along with our help in building menu entries. Sapphire also offers a retail module for "mixed" environments that need the ability to do bar code scanning and have a separate retail inventory and costing model.
Sapphire has extensive reporting and management capabilities. Information such as labor scheduling, inventory usage and menu item popularity are at the owner's fingertips. With an Internet connection these reports can be obtained remotely, allowing operators to check status anywhere, any time. We have even incorporated auto-generated reports that are sent to an e-mail address on a schedule you choose. Also, Sapphire's real-time inventory tracking will aid in "Just in Time" ordering from vendors as well as reduce cost by identifying waste and/or shrinkage.
SAPPHIRE FEATURES
24/7 CUSTOMER SUPPORT
Great customer service and post-sales support and training on how best to take advantage of all the features our products have to offer.
REMOTE ACCESS
Securely access any aspect of your restaurant's point-of-sale anytime, anywhere with Sapphire remote management capabilities.
MULTI-LOCATION REPORTING & ANALYSIS NEW!
Run reports analyzing key data points from your different locations and opt in to get those reports emailed to you on a regular schedule.
Set up a self-ordering kiosk terminal to save on labor costs and allow your customers to quickly and efficiently place their order within your business.
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CUSTOM COLORS & GRAPHICS
Create your own color scheme and front page graphics. Design your seating with colors for easier table assignment.
INTEGRATED ONLINE ORDERING
Online orders seamlessly sent straight to your kitchen printer. Fewer phone calls, better accuracy, and more tickets.
INVENTORY MANAGEMENT
Every order runs through the inventory management system, giving the owner/operator true, real-time inventory information.
ON-HAND SPECIALS
Sapphire will count down any menu item on-the-fly to help your wait staff manage daily specials.
TABLET READY
Save on hardware costs by supplementing with tablets and speed up your table service with a mobile POS.
FREE GIFT & LOYALTY PROCESSING
Use Sapphire’s internal gift card and loyalty features to offer gift cards and loyalty programs to your customers at no additional cost.
CUSTOMER DATABASE
Run a customer rewards program through the Sapphire system using a customer database feature that allows call up of customers' prior orders, rewards and other information.
DELIVERY MODULE
Directly linked to your customer database, this feature tracks order history and driver statistics. Sapphire also handles customer charge accounts with the ability to create monthly invoices and statements.
PIZZA MODULE
Our pizza module allows you to input pizza recipes that pre-populate when inputting an order. If you need to make changes to a pizza recipe, our single-screen ingredient customization makes it a breeze.
EMPLOYEE MESSAGING
Send any employee or manager a message that they will be required to read. No more “sticky” notes or employees saying they missed the message. Manager messages can be used to transfer information or issues to the next shift’s manager.
AGE VERIFICATION
Sapphire can require a driver’s license scan when a server is ordering alcoholic beverages, verifying that the customer is of legal age.
TICKET AUDIT
If you suspect fraud, you can track activity to see who is accessing what part of the system with detailed reports and tracking.
INTEGRATED RETAIL TERMINAL
If you have a retail operation at your restaurant, Sapphire’s retail terminal is available with no additional cost. It can handle unlimited SKUs and barcode scanning.
EMPLOYEE MANAGEMENT
Sapphire tracks employees' hours and wage rates as employees may have multiple jobs and wage rates. Sapphire also displays payroll reports for any time period.
